Vacant Moments is the joint effort of a web
development company (Cyber Interchange Australia), a licensed
property owner/travel agent (Mountain Magic Travel) and a marketing company (Fresh Consulting).
We have all had experience with either making
travel bookings on behalf of ourselves or managing holiday
accommodation or making travel bookings on behalf of clients.
The thing we all had in common was FRUSTRATION.
We had all experienced problems with travel
bookings at some stage. These included
- being told a whole resort was sold out when
accommodation was available
- trying to find accommodation for groups and
requiring special bed configuration
- having to repeatedly enter details for every
- dealing with an agent that could not answer questions about a property because they have never seen it in real life.
About Cyber Interchange Australia
At CIAu we have been creating web sites for our clients
since 1995. We are keen travelers and bring the guest's perspective
to the web site. We wanted to create a site that was easy
to use yet sufficiently flexible to fulfill the differing
needs of guests searching for accommodation. Amongst our existing
clients are many property owners which ensures our knowledge
of the accommodation industry. We realise how hard it is to
update web sites and because we deal with clients often with
little computer experience, we know how important it is to
create a property maintenance facility that is easy to use.
About Mountain Magic Travel
As a wholesale/retail travel agency and tour operator,
we at MMT have been sending travelers around the world since
1981. We understand all perspectives of the accommodation
industry as not only are we constantly searching the globe
for suitable properties for our clients we also deal with
people wishing to book properties that we own or manage.
We have experienced the frustration of spending
hours searching the net for the “perfect” venue
and the annoyance at finding inaccurate property details due
to updating done by a third party.
As an owner, we understand how desirable it
is to be able to update or change property details/rates,
or offer a last minute special at a moment’s notice,
without having to refer to another organization or web developer
to do it for you.
As an agent, we understand the irritation of
dealing with a third party who is not familiar with the property
and cannot answer detailed questions.
As incorrigible travelers we have all experienced
the frustration of using internet booking sites which have
not been sufficiently developed and resent having to waste
hours for just 1 simple booking request.
With Vacant Moments we have pooled our extensive
past experience to bring you the most overall efficient booking
site that you will ever use.