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WHO IS VACANT MOMENTS ?

Vacant Moments is the joint effort of a web development company (Cyber Interchange Australia), a licensed property owner/travel agent (Mountain Magic Travel) and  a marketing company (Fresh Consulting).

We have all had experience with either making travel bookings on behalf of ourselves or managing holiday accommodation or making travel bookings on behalf of clients.

The thing we all had in common was FRUSTRATION.

We had all experienced problems with travel bookings at some stage. These included

  • being told a whole resort was sold out when accommodation was available
  • trying to find accommodation for groups and requiring special bed configuration
  • having to repeatedly enter details for every modified search
  • dealing with an agent that could not answer questions about a property because they have never seen it in real life.

About Cyber Interchange Australia

At CIAu we have been creating web sites for our clients since 1995. We are keen travelers and bring the guest's perspective to the web site. We wanted to create a site that was easy to use yet sufficiently flexible to fulfill the differing needs of guests searching for accommodation. Amongst our existing clients are many property owners which ensures our knowledge of the accommodation industry. We realise how hard it is to update web sites and because we deal with clients often with little computer experience, we know how important it is to create a property maintenance facility that is easy to use.

About Mountain Magic Travel

As a wholesale/retail travel agency and tour operator, we at MMT have been sending travelers around the world since 1981. We understand all perspectives of the accommodation industry as not only are we constantly searching the globe for suitable properties for our clients we also deal with people wishing to book properties that we own or manage.

We have experienced the frustration of spending hours searching the net for the “perfect” venue and the annoyance at finding inaccurate property details due to updating done by a third party.

As an owner, we understand how desirable it is to be able to update or change property details/rates, or offer a last minute special at a moment’s notice, without having to refer to another organization or web developer to do it for you.

As an agent, we understand the irritation of dealing with a third party who is not familiar with the property and cannot answer detailed questions.

As incorrigible travelers we have all experienced the frustration of using internet booking sites which have not been sufficiently developed and resent having to waste hours for just 1 simple booking request.

With Vacant Moments we have pooled our extensive past experience to bring you the most overall efficient booking site that you will ever use.