Vacant Moments upholds an individual’s right
to privacy and any information of a private nature given to us
will be handled responsibly.
By providing your personal information you agree and consent
to the collection, use, disclosure, storage and holding of your
Vacant Moments will never pass on your personal details to a
third party, only the information you supply on a booking request
form will be passed on to the accommodation supplier.
Vacant Moments sends periodic newsletters to subscribers only if
requested by said subscribers who must add their e-mail address
to the "subscribe"
box that appears throughout the Vacant Moments web site.
Subscribers can unsubscribe from the Vacant Moments
newsletter at any time by completing the
To subscribe to the Vacant Moments newsletter click here
To unsubscribe from the Vacant Moments newsletter click here
Vacant Moments does not send unsolicited e-mail messages, nor
do we purchase, sell or use third party distribution lists.
Emails are only sent to our members, subscribers or a property
that has been referred to us. If your property has
referred to us we will send an automated introductory email
to your notifying you of the referral.
All property members are automatically sent account renewals
and member newsletters. These newsletters may include general
site news and important site information such as information
about scheduled upgrades etc.
The information we collect
Guest Information: When you make a booking request via Vacant Moments
we need to collect certain information so that the accommodation
can respond to your booking enquiry. By information we mean
your name, mailing address, email address, travel dates, room
Owner/Tour Operator/Affiliate Information:
Property Member Details are password protected and all the personal
can be checked and/or
at any time by logging in with your Log In name and password
Individual's details and member's details are not used for any
other purpose. Details are only supplied to a third party supplier
when it is required for booking requests. You accept that some
accommodation suppliers are located overseas and may not have
in place equivalent privacy policies.
Credit Card Information
Vacant Moments uses SSL (Secure Sockets Layer) including 128bit
encryption for any credit card information we collect. Your credit
card details are only used to pay for a property owner’s
membership. We do not collect credit card details for accommodation
deposits or bookings. They are not used for any other purpose.
Details are not supplied to a third party.
Other people’s information provided
When you use our property referral or "email a friend" service
you'll be providing details of people who may never have visited
this site. Vacant Moments will not disclose the recipient addresses
and will not send them any promotional information other than
the specific email i.e. the referral notification.
Should any recipient of our referral email not wish to join
Vacant Moments, they can do so from the auto-reply welcome
by contacting our customer service department and they will
not receive any further material from Vacant Moments.
Links to other sites
The Vacant Moments web site contains links to other sites.
Please be aware that Vacant Moments is not responsible for
policies of these other sites. We encourage our users to
be aware, when they leave our site, to read the privacy statements
and every web site that collects personally identifiable
This privacy statement applies solely to information collected
by Vacant Moments.
For more information on Privacy go to www.privacy.org.au
Enquiries about information which Vacant Moments
has about an individual should be directed to:
The Company Secretary
Vacant Moments Pty Ltd
49 Cattai Ridge Road
Glenorie NSW 2157 Australia
Vacant Moments will endeavour to fulfill any legitimate
requests for information within a reasonable time (usually 14